Compare options and prices

Getting assistance and customisation

Support, advice and customisation services

What they cost

Initial Set-Up of locations, roles, mobile settings and custom reports. We do this online using remote access and phone Included in first month’s fee
Initial training to one key user using remote access and phone Included in first month’s fee
Unlimited Helpdesk support Included in ongoing monthly fees
Hourly data backups Included in ongoing monthly fees
Uptime and response time monitoring Included in ongoing monthly fees
Independent penetration testing and encrypted data Included in ongoing monthly fees
Further training to more than one user, if requested NZ$180 per hour
Custom projects, by arrangement Agreed written specification for fixed fee
On-site assistance of any kind, if requested NZ$180 per hour plus expenses at cost

Freedom from worries

Options and prices

No worries!

Before you buy SafetyBase, we make sure you know your options and prices. And there are no hidden expenses to blow out your budget.

We are committed to keeping SafetyBase up to date and compliant with current standards. Therefore, there are regular updates and enhancements.

No pressure

You will have time to discover that if you buy SafetyBase, the options and prices are right for you. So we don’t do a “hard sell”.

There are many ways to manage health & safety, and SafetyBase will not force methods upon you. For that reason, it simply gives you gentle prompts and reminders whenever you need them.

Finally, and crucially, you need an application that is stable, secure and reliable. Which is why we put time and effort into protecting your data.

Nothing up our sleeves

You want excellence and honesty, so we leave nothing up our sleeves. This page outlines the key options and prices. We are straight and open with you. Here is our SafetyPro website if you’d like to find out more about the parent company.

Reassurance

On the right, your concerns are put to rest before you even buy SafetyBase. If you have any other concern we have not dealt with, please call or email me personally: simon@safetypro.co.nz +64 9 535 4355 (0800 000 267).

Hidden costs? Absolutely not!

Cost is important for anyone seeking a business system. Those hidden extras you didn’t know about!  So when you buy SafetyBase, there are no extras unless you ask us to actually do extras. In other words, things like customisations, consultation and special projects. In any case, there would always be a conversation with you beforehand. No surprises.

No “Set Up” Fees

We don’t have “set up” fees. That’s because initial training and account set-up is online and included in standard fees. As it should be for a cloud system..

When you need special services, such as customising, on-site training and consulting, we charge a reasonable hourly rate. And you’ll be able to get a prior estimate or fixed fee in every case.

Nothing hidden

There are no exta costs unless you want us to visit you or perform a service that you voluntarily asked for. See the options and prices above. Apart from that, everything is included in the monthly fee.

Is it easy to use?

Usability is very subjective, although SafetyBase is pretty straightforward. But don’t take our word for it, just check out the overview video or get in touch at the bottom of this page. And most everyday computer users will find their way around immediately. It requires a fraction of the knowledge required for everyday applications like Word, Excel, Outlook.

Training

SafetyBase is a serious business system, so you will receive unlimited training. We want you to get the best out of it. So training is included in the fee when you buy SafetyBase. You start off with online sessions for as long as you like, which gradually merge into casual helpdesk enquiries. We’re always available.

Smart phone reporting

With super-simplified smart phone functions, everyone in your organisation will be able to send reports of events, inspections and checks. Then, the reports are escalated to a person you choose.

Conformance with standards

Does SafetyBase conform with international health & safety standards? Currently, all our products conform with AS/NZS 4801 “Health & Safety Management Systems”.

ISO 45001 update

We followed the development of ISO 45001 – Occupational Health & Safety, and we will build it in during 2019. But does that mean you will be forced to perform to these standards? No. Because when you buy SafetyBase, it does not push you down a rigid work sequence. Managing safety requires you to make choices. But SafetyBase does support that high level of performance when you need it.

We like ideas

Unlike most software providers, we actively value your criticism and feedback. That doesn’t mean we rush off and implement everything immediately, but we do know a good idea when we hear one! Something just resonates. That’s our key method for identifying opportunities for improvement, and perhaps 80% of our enhancements are identified that way.

Routine updates

We keep up with the play regarding changes to laws, codes and standards. Because we have an internationally available safety management system based in New Zealand, we have one big advantage. Our regional laws and standards have all been developed from a range of the best available global sources. And with the advent of ISO 45001, we will continue to offer a product with global applicability.

Enhancements

How do improvements happen? We do them incrementally, and in a way that preserves your existing data’s relevance. As a cloud product, we release incremental improvements several times a year, mostly without fanfare. For significant changes, you receive update notes directly.

And when you buy SafetyBase, all this happens without you having to do anything or pay extra for the update.

Does the shoe fit?

We frequently get asked: “Does it work for x, y or z employment situations?” This question reflects an understandable belief that there are different safety systems for different employment activities. This isn’t really the case.

Lawmakers don’t issue one health and safety statute for one industry and different ones for other industries. And health and safety codes and standards don’t come in different versions either. So the broad requirements are the same for all.

SafetyBase health and safety management system is a great set of tools for any employment situation.

Customisations

For some employment situations, you need customised data collection formats. Options and prices are above. Some employers have very particular views on what data needs to be collected and processed. In our experience, they are not always the highly hazardous or specialised industries. Our biggest customiser is a 50 employee rural engineering company!

That’s why we have options and prices available for clients who want to mix it up a bit. Even if you opt for the generic Foundation or Distinction editions! Because we have a growing array of “library” file types available. These can be added in at the client level, so just ask!

Freedom

If you want the freedom to develop file formats specific to your needs and activities, you need Enterprise Edition. Very easily, we can build in pretty much whatever you want, for a very low price. And our developers were very smart! Your new or improved customisation immediately works with all other functions. No other costs apart from the changes you so needed.

Are we there for you when you need us?

So you’re in The Outer Hebrides or Scott Base Antarctica?

We have LogMeIn. And you won’t be charged. We also answer emails, texts, and of course, phone calls.

Support

From the outset, we knew that unless we supported our product, people would not get the best from it. And we prefer our customers saying happy things.

Our Helpdesk support is included in your monthly fee. And we even give general safety advice as long as it’s verbal. That’s because SafetyBase was created by safety experts instructing IT people, not the other way around. We know what we’re talking about.

The vehicle

SafetyBase was created using open source software on a LAMP platform.

The hosting

We host it currently in Central Auckland, on a VPS server provided by Site Host.

The security

There are daily server backups and two primary Site Host co-location facilities. Data is encrypted and backed up hourly to Amazon S3.

The reliability

Uptime and response time monitoring is by Pingdom and routine penetration testing by Insomnia.

And so…

Your data is safe with us.

Need to talk to someone first?

Sometimes, you just need to ask a few questions, chew it over, arrange a person-to-person meeting. To get a better feel for who you are dealing with.

You’re very welcome. Just complete the form at right and we’ll get in touch. Or just call 0800 000 267 (+64 9 535 4355)